MANAGER, BILLING OPERATION
[Ref : M04/FEB/12]

• Responsible for managing the efficient operational and maintenance functions of the current computerized systems;

• Manage, reviews, monitors the effectiveness and reliability of existing IT operations and recommends improvements;
• Monitor regular maintenance and back-ups of all computerised systems;
• Analyses, trouble shoots and tries to provide solutions for systems (hardware and software) failures;
• Manages, facilitates and co-ordinates the technical aspects of the monthly computerised billing systems of DSTCom’s services to consumers namely GSM billings and SAP. Ensure all systems are functioning well;
• Monitors and ensures timely generation of routine data/reports required by other departments;
• Prepares disaster recovery plans, assists in the planning & budgeting for the section;
• Manages and appraises direct reporting staff, oversees the management of indirect reporting staff, as well as co-ordinates closely with human resource department in staff recruitment;
• Ensures integrity of data records by daily monitoring of all relevant systems;
• Monitors and gathers the daily generated statistics / records;
• Undertake additional responsibilities as instructed by management from time to time;
• Review effectiveness and reliability of operations and propose improvements

• Analytical with good problem-solving capabilities;
• Firm but yet diplomatic;
• Good interpersonal and communication skill to deal effectively with people;
• Perseverance in finding solutions for end users.

• Degree or Higher Diploma Holder in Computer Studies.
• At least 5 years working experience in related field, of which 2 years are in a supervisory capacity.

Candidates must fulfill the above MINIMUM REQUIREMENTS stated and submit their applications to the Reception Desk at DST HEADQUARTERS or simply download DST Application Form.

COMPLETED Application Forms must be returned not later than Friday 2nd March 2012 to:

For more information on the Job Responsibilities, you may log into our website www.dst-group.com

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