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DST Group of Companies is looking for highly competent candidates with high commitment, dynamic, self-motivated and capable to grow and excel with us in our dedication to deliver quality product and services. DST invites applicants from Citizens and Permanent Residents of Brunei Darussalam to be part of a dynamic team in a vibrant environment, offering challenging opportunities to join us with the following position;
MANAGER, SUBSCRIBER MANAGEMENT (KRISTAL ASTRO)[Ref: BB/MGR03/10/09]
KEY RESPONSIBILITIES:
- To assist Head of Unit in planning, directing, supervising customer service activities to meet the needs of customers and support the overall customer service operations.
- Manage customers and ensure consistent customer satisfactions, quality of service while promoting a strong team.
- To establish and develop process and system enhancements to improve efficiencies and customer experience, and ensuring customer service expectations are consistently met.
- To undertake additional responsibilities as instructed from time to time by the management and contribute ideas for the improvement for the section.
MINIMUM REQUIREMENTS:
- Degree in Business Administrations or its equivalent with Seven (7) to Nine (9) years relevant working experience in a related field;
- HND in Business Administration or its equivalent with ten (10) to twelve (12) years relevant experience in related field.
- Influential, strong interpersonal, leadership and delegation skills;
- Excellent report writing, communication and presentation skills.
- Ability to deal with unexpected and delicate situations calmly and with a sound judgment;
- High level of commitment and capability in building and maintaining superior customer service department.
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Candidates must fulfill the above MINIMUM REQUIREMENTS and to submit their applications using DST Group Application for Employment Form that may be obtained from the Reception Desk at DST HEADQUARTERS or can be downloaded here.
Copies of all relevant educational certificates, a copy of valid identity card and a recent non-returnable passport-sized photograph must be attached with the COMPLETED Application and must return not later than Friday 30th October 2009 to:
DST GROUP
DST HEADQUARTERS
JALAN TUNGKU LINK
BANDAR SERI BEGAWAN BE3619
NEGARA BRUNEI DARUSSALAM
ATTENTION: HUMAN RESOURCE MANAGEMENT [RECRUITMENT].
Or email to: recruitment.hrm@dst-group.com
Only SHORT-LISTED and QUALIFIED candidates will be notified.
Incomplete submission or under qualified candidates will not be entertained.
Candidates who are waiting for school results or looking for temporary job NEED NOT APPLY.
All qualification from oversea must have accreditation letter from Brunei National Accreditation Council (BNAC).
Age between 18-40 years old.
THIS VACANCY IS ONLY OPEN TO CITIZEN AND PERMENANT RESIDENTS OF BRUNEI DARUSSALAM.
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