What is BlackBerry?

	BlackBerry® is the leading wireless enterprise solution developed by RIM that keeps mobile. professionals connected to people and information while on the go. It is a proven platform that provides users around the world with secure, wireless access to a full suite of business applications, including email, corporate data, phone, SMS, web and organizer features.
	BlackBerry incorporates the industry's best software, services and hardware, providing the most comprehensive end-to-end wireless solution for corporate environments. It has become the corporate standard for wireless connectivity by properly addressing the needs of both mobile professionals and IT departments.
	BlackBerry is already used by thousands of organizations.  A study of BlackBerry users by one of the top 10 research firms in the world, proves that the value returned by BlackBerry in immediacy, productivity and direct cost savings can be nearly immediate.

How does BlackBerry work?

	For corporate customers, BlackBerry Enterprise Server™ software tightly integrates with Microsoft® Exchange, IBM® Lotus® Domino™ and Novell GroupWise® to enable secure, push-based, wireless access to email and calendar.
	For individuals and smaller businesses, BlackBerry Internet Service™ allows users to access up to ten corporate and/or personal email accounts (including Microsoft Exchange, IBM Lotus Domino and many popular ISP email accounts) from a single device.

What are the advantages of BlackBerry?

	BlackBerry gives users the functionality of a mobile phone with superior email and text messaging capabilities. It allows users to communicate quickly and efficiently.
	BlackBerry devices offer a convenient organizer, complete with integrated address book and calendar. And with browser capabilities, users can easily access information on the web.
	With BlackBerry “push” technology, when an email message is sent, it's automatically pushed to the BlackBerry device. No prompting. No downloading.

Is BlackBerry a PDA?

	BlackBerry differs from Personal Digital Assitants (PDAs) in a number of ways.
	BlackBerry is a complete solution that provides users with secure, wireless access to a full suite of business applications, including email, corporate data, phone, SMS, web and organizer features. This proven platform incorporates industry-leading software, services and hardware, providing a complete end-to-end solution.
	The data entry methods for BlackBerry handhelds are different than that for most PDAs. BlackBerry handhelds use the familiar QWERTY keyboard and a "click and roll" trackwheel.
	BlackBerry handhelds are designed to remain on and continuously connected to the wireless network so email can be automatically delivered to your handheld. No dialing-in. No initiating connections. No modem to attach. No effort required.
	With BlackBerry Enterprise Server or BlackBerry Desktop Redirector, BlackBerry incorporates advanced Triple DES and/or AES encryption technology, to meet stringent corporate security guidelines for remote email access. Email messages remain encrypted at all points between the BlackBerry handheld and a corporate email account, providing measures for the integrity and security of the data.
	With support for Java™ 2 Micro Edition (J2ME™), BlackBerry enables a wide range of software application development based on open standards.

What if users don’t want to be "too connected?"

	BlackBerry allows users to answer email, access corporate data and communicate with others whenever they choose, allowing users to get critical information and filter the rest.
	For email, filtering can be used to define what types of messages are received on the handheld so that users only receive those that are important to them.
	BlackBerry handhelds feature a variety of notification settings, allowing users to define how they are notified about different types of communications (e.g. phone calls, email, data alerts), so users can be discreetly notified of only the most important information when they do not wish to be disturbed.

Is the data sent to my handheld secure?

With BlackBerry Enterprise Server BlackBerry provides end-to-end security using Triple DES and/or AES encryption. All incoming and outgoing data is encrypted, and existing firewalls in corporate environments are not compromised. If the data is intercepted while in transit between the enterprise and the handheld, it is unreadable. In the encryption model used by BlackBerry, only the handheld and the BlackBerry software know the encryption key.

Is there password protection on the BlackBerry handheld?

Yes. Setting a password can protect the contents of the BlackBerry handheld. Once set, users can easily lock the handheld to protect against unauthorized access. If the handheld is left accidentally unlocked, password protection automatically begins after a brief period of inactivity. Should an incorrect password be entered more than 10 times, the handheld’s memory will automatically be erased, leaving the handheld unusable. If the legitimate owner forgets the password, the handheld’s applications can be reloaded from the desktop. The password itself is stored on the handheld in a secure manner so if the contents of memory were somehow downloaded from the handheld, it would not be possible to determine the password.

What if I am out of wireless data coverage?

	When you travel into areas with minimal or no wireless data coverage, messages you send will be held at the handheld and the network will store messages sent to you until you return to an adequate coverage area.

Is BlackBerry considered a pager?

	BlackBerry is not a pager.  It is an end-to-end wireless solution that offers a unique combination of hardware, software and service to provide access to keep users connected to information and communications.
	BlackBerry provides wireless access to a full suite of business applications, including email, corporate data, phone, SMS, web and organizer features, so one can manage all communications and information from one single, integrated wireless handheld.

What is the battery life like?

	Due to the efficiency of BlackBerry applications, and wireless access to information not stored on the handheld, the handheld’s memory is more than adequate to satisfy the typical BlackBerry user.
	Each BlackBerry handheld has enough memory for thousands of addresses, appointments and email messages, as well as some additional third party applications.
	BlackBerry handhelds store applications and data in flash memory, so unlike other devices, applications and data will be safe even if the handheld experiences a power failure.

What makes BlackBerry handhelds different than other products? 

	Best combined phone and email experience for people on the go.
	• Supports international roaming
	• True “Push” email delivery:
	Users don't have to spend time retrieving or “pulling” email since the BlackBerry “push” email technology enables the entire message to be automatically delivered to the handheld.
	• Wireless extension to your work and personal email accounts:
	Including Outlook, Notes and POP3/ISP email
	• Exceptional software integration:
	A single integrated address book and inbox serve all email, voice and SMS applications       Click on an email address or telephone number inside a message to automatically begin an email or place a phone call
	• Award-winning, sleek form factor:
	Includes familiar QWERTY keypad for quick typing of messages
	• Exceptional battery life
	• A color screen supporting over 65,000 colors

Why is email on BlackBerry handhelds better than email on other products?

	BlackBerry “push” technology enables the entire message to be automatically delivered to the handheld. No need to retrieve or poll for email.
	Provides wireless extension to a greater variety of existing email accounts .
	Includes attachment viewing with popular document formats.

Is it attainable to email pictures using BlackBerry handsets?

	Yes, it is attainable to email pictures using BlackBerry handsets.

BlackBerry® Student Plan

	What is a BlackBerry® Student Plan?
	A BlackBerry is a complete package that includes airtime, software and choice of BlackBerry smartphones devices. It consists of software that enables access to a variety of data and communication services integrated with the Blackberry smartphones. All BlackBerry services are secure and use compressed data. Blackberry allows you to get real-time e-mails and messaging updates on your handheld. With BlackBerry “Push” technology, when an email message is sent, it is automatically Pushed to the BlackBerry device. No manual prompting and downloading is needed. These e-mails can be your work e-mails and also your personal e-mails. Blackberry also allows you to surf the Internet easily at anytime. A BlackBerry® Student Plan is a DST Postpaid plan catered especially for dedicated students in order to help and assist them in their studies. With the existing BlackBerry features such as Push E-Mail, social networking and formal BlackBerry communication softwares, students can now have applications that can be relied on while on the move. The BlackBerry® Student Plan offers the same BlackBerry Internet Services (BIS) including all of its special features:
	• Push E-Mail (10 E-Mail Addresses) for public E-Mails (e.g. MSN, Hotmail, Live, Gmail, Yahoo!) • BlackBerry Internet Browsing • BlackBerry Messenger (BBM) • Social Networking Application (e.g. Facebook, Twitter) • Instant Messaging (e.g. MSN Live, GoogleTalk, AOL)
	BlackBerry® Student Plan Subscription and Registration.
	The BlackBerry® Student Plan is at only $30 per/month for the Prima and BlackBerry services together. However, upon registration, applicant is required to pay upfront one (1) month rental, a deposit and the license fee.
	For registrations purposes, the BlackBerry® Student Plan can be registered at any DST counter except for DST Giant and DST Airport. Each student is entitled to only register one(1) BlackBerry® Student Plan under his/her name. Although, there will be No Age Limit, we only require proof that you are currently studying at any local educational institution.
	BlackBerry® Student Plan Requirements
	BlackBerry® Student Plan Registration is open to all valid students at any local educational institution, either they are from government school, private school or In-Service student. For registration purposes, the Students are required to:
	• Register under a guarantor’s name if the student is below 18 years old. • Register under their own name if the student is above 18 years old, they can. • To bring the guarantor's and the student's the identity card for students above 12 years old. • To bring Proof of current Educational registrations. For example student pass, library card, school fees receipt   or school referrals, which bear the school’s name/logo. ⌫
	Other related questions
1.	Is the BlackBerry® Student Plan bundled with any free usage?
	Yes, there are free prima usage bundle with the BlackBerry® Student Plan.
2.	After I exceeded the free bonuses, how will I be charged?
	You will be charged based on Prima prevailing rates and charges.
3.	How much is data charge once I exceed the free data?
	The charges after the free data will be $0.20/MB for 3G subscriptions.
4.	Is the BlackBerry® Student Plan bundled with any BlackBerry device?
	No, currently there is no BlackBerry device bundled with the plan. However the students can opt to buy BlackBerry handheld with DST. But be advised that DST does not guarantee that handhelds purchased elsewhere will fully work with the DST BlackBerry services. It is also recommended that handhelds purchased should be unlocked or not bonded and is able to work with any mobile network. Please ensure that the BlackBerry handheld is GSM/UMTS/HSDPA capable.
5.	Can I request for change of plan from BlackBerry® Student Plan to any of the Prima plan but still want to maintain the BlackBerry
	Services, for example change to Prima Essential $35?
	Yes, you can change your BlackBerry® Student Plan to any Prima package plan, but if you require BlackBerry Services, you will need to apply the BlackBerry Services as Add-On (VAS) service to your now new Prima Plan.
6.	I have an existing Prima subscription, can I apply the BlackBerry® Student Plan as add on to my Prima?
	No, this plan cannot be applied as a Value Added Services (VAS).
7.	Can I apply the BlackBerry® Student Plan as a 2G subscription?
	No, you can’t. This plan is on applicable with 3G subscriptions.
8.	Can I migrate my Easi mobile number to BlackBerry® Student Plan?
	No, you cannot apply for direct migration from Easi to BlackBerry® Student Plan.
9.	Can I apply for roaming services on the BlackBerry® Student Plan?
	No, This plan does not include IDD and roaming services.
10.	Can I request to change from an existing Prima Plan to BlackBerry® Student Plan?
	Yes, you can change your plan to the BlackBerry® Student Plan. To apply, you will have to produce proof that you are currently studying and settled all the overdue balances on your account.
11.	Can I migrate my GO! Broadband Student Plan to BlackBerry® Student Plan?
	No, you wouldn’t be able to migrate from GO!Broadband Student Plan to BlackBerry® Student Plan, because both are two (2) different services.
12.	When I register BlackBerry® Student Plan, do I need to use the BlackBerry handheld?
	Yes, you do have to use the BlackBerry handheld because BlackBerry Service can only work on BlackBerry handheld. Please ensure that BlackBerry handsets purchased are of authentic BlackBerry handhelds.
13.	What would happen? or What should I do if I am no longer a student? ⌫
	DST recommends that all BlackBerry® Student Plan subscribers to update their status and their usage from time to time. It is important to understand that BlackBerry® Student Plan may not be economical and attractive when subscribers are in a working or business status. Although, to avoid your subscription to be revoked, subscribers will have the opportunity to migrate to other DST's attractive and suitable services and plans.

*NEW - BlackBerry App World

1.	What is BlackBerry App World?
	• BlackBerry App World is a storefront for all mobile apps and themes created for your BlackBerry handset
	• BlackBerry App World works for your BlackBerry handset and the BlackBerry PlayBook.
	• BlackBerry App World is supported on BlackBerry handsets running OS version 4.6.0 or higher.
2.	How do I access AppWorld on my BlackBerry handheld?
	• App World is only available to BlackBerry service plan subscribers. There is no additional cost on top of your current BlackBerry subscription to access the
	service. For non-subscribers, we do not guarantee access, but you may try to access it using Wi-Fi on your smartphone.
	• You may select the BlackBerry App World icon on your handset and browse through accordingly.
	• Mobile Data (Internet) service is used when download apps from App World. You may also access it via Wi-Fi connection.
	• Install the latest version of App World by surfing to www.blackberry.com/appworld on your BlackBerry handset.
	• The BlackBerry App World™ store front is designed to display only the items that are available for your current BlackBerry® device model and BlackBerry®
	Device Software. Please surf to http://us.blackberry.com/apps-software/appworld/download.jsp
3.	How do I access AppWorld on my BlackBerry PlayBook tablet?
	• Connect to a Wi-Fi hotspot and simply click on the App World icon.
	• Please ensure that you are using the latest OS firmware for your tablet. You can go into your settings and check for available updates.
4.	How do I download apps?
	• Ensure that you have a BlackBerry ID. If you do not have one, please follow the instructions when attempting to download an app.
	• Free apps can be directly downloaded onto your handset.
	• Paid apps can be purchased through a PayPal account or a Google CheckOut account
	• You can also buy and download items from the BlackBerry App World storefront on a computer. Using the Desktop Software, the downloaded apps can be
	transferred to your handset via USB cable.
5.	Support and Downloads
	• To download the BlackBerry App World storefront User Guide, please click here.
	• For information on App World and to check out the latest apps, go to here.

For Terms and Conditions, please click here.